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Shipping and Returns
Candytoyo work together with our worldwide express logistics partners to bring you the best service and low shipping rates to your destination. All shipments are automatically insured up to a norminal value depending on the carrier, giving you a peace of mind. For more information on the shipping rates and durations, press here.
Express Shipping usually takes 2-3 days
Standard Shipping will take 11-14 days
For the cost conscious, we also offer low shipping rates to worldwide destinations. All parcels are registered, hence they are traceable in case of non-delivery. The shipping time required is longer but your order reaches you just the same!
Item sold are not returnable, refundable or exchangeable, unless under special circumstances. Please check your orders when you are receiving, and contact our staff within 48 hours. Anything beyond, will not be entertain, we seek your understanding. |
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Privacy Notice
Candytoyo knows that you care how information about you is used and shared, and we appreciate your trust on us. This notice describes our privacy policy.
By visiting Candytoyo, you have indicated your acceptance of our Privacy Policy. The information we gather from customers helps us personalize and continually improve your shopping experience at Candytoyo. We receive and store any information you enter on our Web site or give us in any other way or form. We use the information that you provide to respond to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and to better communicate with you. To help us make e-mails more productive to improve our services and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies and order confirmations.
Overall, Candytoyo respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. Or with your specially granted permission to do so. |
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Condition of Use
If you choose to visit Candytoyo, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of Singapore Law.
If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description with our Contact form, and we will try to resolve it for you as soon as possible. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change accordingly from time to time. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to do so, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
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